Drupal support you do not have to chase.
Monthly support hours from senior Drupal engineers, bound to a response SLA. For sites we built and for sites we take over.
Maintenance is planned work, and it happens on schedule.
Security updates, dependency management, and incident response keep a site healthy in production. We treat them as core engineering work with clear commitments.
Patched on a schedule
Security updates applied within a defined window, and dependencies kept current.
Monitored around the clock
Uptime and performance monitoring with alerting, so problems surface early.
Real incident response
When something needs attention, the people who know your code respond against an SLA.
What ongoing care covers.
The goal is not just to keep the site online. It is to keep the site current, supportable, and low-stress to run.
Security hardening
Server and application hardening with a documented baseline.
GDPR and privacy
Ongoing consent, cookie, and privacy monitoring.
Accessibility
Automated WCAG checks with a remediation list.
CVE scanning
Image and host vulnerability scans with alerts.
CMS and module updates
Core and contrib updates tested and released cleanly.
Backup checks
We verify backups run and can actually be restored, not just that they exist.
Performance monitoring
Track Core Web Vitals and catch regressions.
Incident response
A clear path and SLA for when things go wrong.
What good support should feel like.
Security handled early
Known issues are addressed before they accumulate into real operational risk.
Problems handled promptly
When something breaks, the focus is on response, clarity, and getting the site stable again.
A stack that stays current
Dependencies, hosting, and stack choices are maintained continuously instead of deferred until they become painful.
Less load on your team
Your team spends less time on upkeep and more on content, delivery, and the business itself.
How support works.
Start with a free audit
Send us your URL. You get a written review of security, performance, and your upgrade path, whether or not we work together.
Choose your monthly hours
Pick an hour allowance that fits how active your site is. Every plan carries a response SLA, from 24 hours down to 1 hour, around the clock.
A monthly rhythm
Hours go into updates, fixes, and small improvements. You see every deploy, backup, and ticket in your portal.
Common questions about support.
How is support priced?
Do you support sites you did not build?
What response times do you commit to?
Can we see what happens with the hours?
What if we just need one-off help?
Further reading
Articles from our engineering notes on this topic.
Keep your site safe and supported.
Start with a free site audit or book a call. We reply within one business day.