Patched, monitored, and accountable to an SLA.
Care plans give you hours of work each month, bound to a response SLA, from the team that knows your codebase. Your site stays safe, current, and stable.
Maintenance is craft, and we do it on schedule.
Security updates, dependency management, and incident response keep a site healthy in production. We treat them as core engineering work with clear commitments.
Patched on a schedule
Security updates applied within a defined window, with dependency hygiene kept current.
Monitored around the clock
Uptime and performance monitoring with alerting, so problems surface early.
Real incident response
When something needs attention, the people who know your code respond against an SLA.
What a care plan covers.
Security hardening
Server and application hardening with a documented baseline.
GDPR and privacy
Ongoing consent, cookie, and privacy monitoring.
Accessibility
Automated WCAG checks with a remediation list.
CVE scanning
Image and host vulnerability scans with alerts.
CMS and module updates
Core and contrib updates tested and released cleanly.
Backup checks
We verify backups run and can actually be restored, not just that they exist.
Performance monitoring
Track Core Web Vitals and catch regressions.
Incident response
A clear path and SLA for when things go wrong.
Support levels at a glance.
Every care plan is bound to one of these response SLAs.
Standard, 24h response
- First response
- Within 24 business hours
- Resolution target
- Best effort, prioritized by severity
- Coverage
- Business hours, Mon to Fri
- Escalation
- To the lead engineer on breach
- Emergency on-call
Priority, 1h response
- First response
- Within 1 hour
- Resolution target
- Targeted by severity, tracked to close
- Coverage
- 24 / 7
- Escalation
- Paged on-call rotation
- Emergency on-call
Coverage is in Romanian business hours (EET) unless the plan states 24/7. Emergency on-call is available as an add-on on any plan.
How care plans work.
Choose your hours
Pick a monthly hour allowance that fits how active your site is.
Bound to an SLA
Each plan carries a response SLA you can hold us to, from 24 hours to 1 hour, 24/7.
Hours that roll over
On Care and Priority, unused hours carry to the next month. Annual billing saves 10 percent.
Care plans from EUR 120 a month.
Three levels of cover, each bound to a response SLA. See exactly what is included on the pricing page.
Keep your site safe and supported.
Tell us about your site and we will recommend the right level of cover. One business day reply.