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Project Management

8 articles
Support & maintenanceOct 26, 20264 min read

What a website costs to run, and where the money goes

The price of building a website is discussed at length before a project starts. The cost of running it afterward is discussed much less, and it is the larger number over the life of the site. A busine...

Security & privacyOct 16, 20264 min read

When something goes wrong: how we respond to and recover from an incident

Most of what we write about is prevention: updates, firewalls, permissions, monitoring, the quiet routines that keep a site out of trouble. This article is about the other side, the plan for the day s...

Support & maintenanceSep 21, 20264 min read

What a predictable release calendar buys a business

When a business chooses a platform for its website, the conversation usually centers on features, design and price. Those matter. But the decision that quietly shapes the next five years of cost is a ...

Strategy & practiceSep 17, 20265 min read

Draft, review, publish: editorial workflows that scale

When one person runs a website, publishing is simple. You write something, you read it over, you put it live. There is no handoff, no waiting, no question of who is allowed to do what. The trouble is ...

Strategy & practiceJul 8, 20265 min read

What a client portal changes about working with an agency

Most agency relationships run on trust, and most of that trust is maintained by hand. A status email here, a call there, a list of hours attached to an invoice at the end of the month. When things are...

Strategy & practiceMay 27, 20265 min read

The pre-launch checklist we run before every site goes live

The best launch days are the ones nobody remembers. The site goes live, someone refreshes the homepage a few times, the team says nice things in the chat, and by mid-afternoon everyone is back to thei...

Strategy & practiceFeb 27, 20266 min read

What clients really need from a Drupal agency

After years of working with clients ranging from small local businesses to national organizations, we have learned to listen for the difference between what a brief asks for and what actually makes a ...

Support & maintenanceFeb 23, 20266 min read

A delivery model that keeps Drupal projects predictable

Surprises in web projects are almost always expensive and almost always avoidable. A feature that takes far longer than estimated. A dependency nobody noticed until week six. A stakeholder seeing the ...

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