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Drupal Maintenance

8 articles
Security & privacySep 9, 20265 min read

The security review we run on a website we inherit

Every few months a business comes to us with a website that somebody else built, often years ago, and a simple question: is it in good shape? Sometimes the question is prompted by a story in the news....

Security & privacyJul 13, 20265 min read

How security patches reach your site

Every so often a client forwards us a news article about a security vulnerability and asks whether their site is affected. It is one of our favorite messages to answer, because the answer is almost al...

Support & maintenanceJun 24, 20265 min read

What managed hosting actually means for your Drupal site

Managed hosting is one of those phrases that gets used for very different things. Sometimes it means a server with a control panel and a support address. Sometimes it means somebody will respond if th...

Security & privacyJun 18, 20265 min read

How we verify backups: retention, restore drills, and proof

There is a sentence we repeat internally whenever backups come up: a backup is only real once it has been restored somewhere. Until that moment it is a file you hope is complete, produced by a job you...

PerformanceJun 15, 20265 min read

Performance is a habit, not a project

Launch day is the fastest most websites will ever be. The content is lean, the images are the ones the designers chose, the code is fresh, and everyone has just spent weeks paying attention to speed. ...

Support & maintenanceApr 29, 20265 min read

What we monitor on every site, and why silence is the goal

The best months in a hosting relationship are the ones where the client hears nothing from us at all. No alerts forwarded, no incident summaries, no requests to look at something. Just a website that ...

Support & maintenanceMar 17, 20263 min read

The difference between Drupal support and Drupal repair

Two very different services get sold under the name Drupal support. One is repair: a page goes down, a form stops sending, a ticket goes out, someone digs in, and the fire gets put out. The other is t...

Support & maintenanceFeb 16, 20263 min read

What delaying Drupal updates really costs

A delayed update is a loan. The balance is small at first and the interest is invisible, so it never feels urgent. Six months later it is still invisible. Twelve months later the bill arrives all at o...

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